CHT10
1. Check Compatibility
- Drupal Version: Ensure the module is compatible with your Drupal version.
- PHP Version: Check if the module requires a specific PHP version.
2. Read Error Messages
- Details: Carefully read the error message displayed. It often provides clues about what went wrong.
- Log Messages: Check the log messages by navigating to Reports > Recent log messages.
3. Clear Cache
- Drush: Clear the cache using Drush:
drush cr
- Drupal UI: Navigate to Configuration > Development > Performance and click Clear all caches.
4. Check File Permissions
- Ensure that the file and directory permissions are set correctly.
find . -type d -exec chmod 755 {} \;
find . -type f -exec chmod 644 {} \;
- The web server needs write permissions for the
sites/default
directory.
5. Manually Download and Install the Module
- Download the Module:
- Download the module from Drupal.org and extract it to the
modules/contrib
directory.
- Enable the Module:
- Enable it using Drush:
drush en module_name
- Or via the Manage > Extend page in the Drupal UI.
6. Check PHP Error Logs
- Inspect the PHP error logs for any issues. The location of the logs depends on your server setup:
- Apache:
/var/log/apache2/error.log
- Nginx:
/var/log/nginx/error.log
- Local Development: Check the error logs in your development environment (e.g., MAMP, WAMP).
7. Disable Conflicting Modules
- Conflicts with other modules might cause issues. Try disabling other modules that might be interfering.
8. Update Drupal Core and Modules
- Ensure that your Drupal core and all other modules are up-to-date. Use Composer for updates:
composer update
drush updb
drush cr
9. Check .htaccess and Settings.php
- Ensure that
.htaccess
and settings.php
are correctly configured and have not been altered incorrectly.
10. Consult the Module’s Issue Queue
- Visit the module’s page on Drupal.org and check the issue queue for similar problems and possible solutions.